Cancellation Policy

Reset Massage is committed to providing all of our clients with exceptional care. When a client cancels without giving enough notice, they prevent another client from being seen. We understand that unanticipated events happen occasionally in everyone’s life and it is our desire to be effective and fair to all clients.  If you need to cancel your appointment, please call us at (412) 499-0393 by 2:00 p.m. on the day prior to your scheduled appointment to notify us of any changes or cancellations. To cancel a Monday appointment, please call our office by 2:00 p.m. on Friday. If prior notification is not given, you will be charged $40 for the missed appointment.

Out of respect and consideration to your therapist and other clients, please plan accordingly and be on time.